Refund Policy

This refund policy has been compiled to better serve those who are concerned with how Refunds apply. Please read our refund policy carefully to get a clear understanding of when and how Refunds are issued.

We are committed to provide an efficient refund procedure. Refunds will be made in the form of a credit refund. I.e. we will credit the amount charged, minus cancellation fees (if applicable), back to your credit/debit card. Once the refund instructions have been issued to our Merchant Bank, it can take anywhere from 7-30 working days for the proceeds to show in your account.

Requests for refunds will have to be submitted at least 24 hours before the start of any service.

In order for be eligible for a refund, you have to submit your claim within 30 calendar days from the date of your purchase.

In case of dispute after our services started, refund requests received cannot be honored.

Refunds will be done only through the Original Mode of Payment.

Any claim for refund should adhere to our Cancellation Policy, as per our Terms & Conditions.

No cash refunds will be made even when payment has been made in cash.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:
41fl, Emirates Towers
Dubai, Dubai